Legal

Terms of Service

Last updated: December 11, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and ListingReels ("Company," "we," "us," or "our") governing your access to and use of the ListingReels website and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service.

Description of Service

ListingReels provides a software platform for real estate professionals to generate Comparative Market Analysis (CMA) reports. The Service includes:

  • Access to real-time MLS data (where available)
  • AI-powered property valuation tools
  • Professional report generation and customization
  • Market trend analytics and insights
  • Report sharing and export capabilities
  • PhotoForge: AI-powered photo enhancement (HDR, sky replacement, virtual staging)
  • AI Property Videos: Automated video generation with AI narration
  • Referral program for earning rewards by inviting other professionals

User Accounts

Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

Subscription and Payments

Pricing

The Service is offered under various subscription plans as described on our website. Prices are subject to change with notice.

Billing

Our billing terms include:

  • Subscriptions are billed in advance on a monthly or annual basis
  • All payments are non-refundable except as required by law
  • You authorize us to charge your payment method automatically
  • Failed payments may result in service suspension

Cancellation

You may cancel your subscription at any time. Upon cancellation:

  • Your subscription remains active until the end of the billing period
  • You retain access to previously generated reports
  • Your account will be downgraded to the free tier

Acceptable Use

You agree NOT to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to systems
  • Interfere with or disrupt the Service
  • Scrape, harvest, or collect data without permission
  • Create false or misleading reports
  • Resell or redistribute the Service without authorization
  • Use the Service for any illegal purpose

Intellectual Property

Our Content

The Service, including its design, features, content, and underlying technology, is owned by ListingReels and protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any data you input into the Service. By using the Service, you grant us a limited license to process your data solely to provide the Service.

Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.

MLS Data and Third-Party Data

The Service may incorporate data from Multiple Listing Services (MLS) and other third-party sources. You acknowledge that:

  • MLS data is subject to the terms and conditions of the respective MLS
  • Data accuracy depends on third-party sources
  • You will use MLS data in compliance with applicable rules
  • Data availability may vary by location

AI-Generated Content

ListingReels offers AI-powered features including PhotoForge and AI Property Videos. By using these features, you agree to the following:

PhotoForge (Photo Enhancement)

Our photo enhancement features use AI to modify images. You acknowledge that:

  • AI enhancements may alter the appearance of properties (virtual staging, sky replacement, etc.)
  • Enhanced photos should be clearly labeled as enhanced when used in marketing materials
  • You are responsible for ensuring enhanced photos comply with real estate advertising regulations in your jurisdiction
  • Results may vary based on input image quality and are provided "as is"

AI Property Videos

Our video generation feature creates property videos with AI narration. You acknowledge that:

  • AI-generated scripts are based on property data and may require review for accuracy
  • AI avatars and voices are computer-generated representations, not real people
  • Videos are for marketing purposes and should not be relied upon as property appraisals
  • Usage limits apply based on your subscription plan

Content Ownership

Regarding ownership of AI-generated content:

  • You retain ownership of all original content you upload
  • AI-generated content is licensed to you for your use in real estate marketing
  • You may not resell or sublicense AI-generated content as standalone products
  • We retain rights to use anonymized, aggregated data to improve our services

Referral Program

ListingReels offers a referral program that allows you to earn rewards for referring new users. By participating, you agree to:

Program Rules

The following rules apply to our referral program:

  • Rewards are only earned when referred users complete a paid subscription (trial conversions)
  • Self-referrals and creating fake accounts to claim rewards is prohibited
  • Referral codes may not be shared on coupon sites, paid advertising, or spam
  • We reserve the right to modify or terminate the program at any time

Rewards

Regarding referral rewards:

  • Reward tiers and amounts are subject to change with notice
  • Rewards are typically credited within 30 days of a successful referral conversion
  • Rewards have no cash value and cannot be exchanged for money
  • Fraudulent activity will result in forfeiture of rewards and possible account termination

Fraud Prevention

To maintain program integrity:

  • We monitor referral activity for suspicious patterns
  • Accounts flagged for abuse may be suspended pending review
  • We may require verification before issuing rewards
  • Our fraud determination decisions are final

Usage Limits and Quotas

Certain features have usage limits based on your subscription plan:

  • CMA report generation limits vary by plan tier
  • PhotoForge: Free users are limited to 5 photos per day with watermarks; Pro users have higher limits
  • AI Videos: Monthly video generation limits apply based on your plan
  • API access (if applicable) is subject to rate limiting
  • Exceeding limits may result in temporary feature restrictions or watermarking
  • Abuse of free tier features may result in account restrictions

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR COMPLETENESS OF DATA

CMA reports and property valuations are estimates only and should not be relied upon as appraisals or guarantees of property value. Professional judgment should always be applied.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LISTINGREELS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or data
  • Business interruption
  • Reliance on CMA reports or valuations
  • Errors or inaccuracies in data

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless ListingReels and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit through the Service

Modifications to Service and Terms

We reserve the right to modify or discontinue the Service at any time. We may also update these Terms from time to time. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance.

Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

General Provisions

  • Entire Agreement:These Terms constitute the entire agreement between you and ListingReels
  • Severability:If any provision is found unenforceable, the remaining provisions remain in effect
  • Waiver:Failure to enforce any right does not constitute a waiver
  • Assignment:You may not assign these Terms without our consent

Questions?

If you have questions about these Terms of Service, please contact us.

[email protected]